Williams Eye Institute at 8510 Broadway in Merrillville, Indiana

Customer Reviews about Williams Eye Institute

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  Dr. Ann is extremely rude and unprofessional. My mother is 73 years old with glaucoma. She has been seeing Dr. Doug from Williams Eye Institute for a very long time. Yesterday Dr. Ann, his wife, disrespected my mother so bad that she brought her to tears. This type of disrespect and unprofessionalism needs to be exposed and addressed. I cannot express enough my frustration with her as she tried to explain her actions. Nothing she can say will excuse her behavior of making my mother cry. Simply because my mother let her know that she had been waiting for over an hour since her appointment time. Dr Ann's response was that they were "on lunch" as she was yelling in my mothers face to the point where my daughter had to tell her to get out of my moms face. First, why would you schedule my mother on your lunch time and Second, why would you think it's ok to yell at her in her face n try to intimidate her??? And the fact that my mother does not cry often tells me that Dr. Ann was way out of line. She is rude and unprofessional and there needs to be consequences for her actions. If she treated my mother this way I am sure there are others out there that she has abused. She needs to know that it doesn't matter who you think you are, you cannot treat people this way!
  August 23, 2017

  by Cece M

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About Williams Eye Institute in Merrillville